Veelgestelde Vragen Over Shopware Hosting
What does Managed Shopware Hosting mean?
At Hypernode your node is completely managed; we take care of maintenance and security for you. There is a constant development of features and tools such as protection against brute force attacks, automatic protection against unwanted bots, various caching techniques, etc. These features all contribute to the performance and security of a Shopware shop and are rolled out on our entire platform.
Should I choose Managed or Unmanaged Shopware Hosting?
At Hypernode, we offer managed hosting. You can also opt for unmanaged hosting but for this you need to have enough knowledge and time. You have to perform all the tasks around hosting your product data, such as security updates and caching yourself. Want to know more about the differences and what is most suitable for you? Get in touch with one of our staff members.
Does Hypernode Create Backups?
Hypernode takes daily snapshots of your database and files. If something goes wrong, there is always a way back to restore the appropriate database table, files or folders from the backup. Snapshots are easy to use, take less time and there is no need to upgrade your Hypernode if you don’t have enough disk space.
Can Hypernode migrate my Shopware installation for me?
Sure! We will help you migrate your product data so you don’t have to worry about migration complexity and other technical details. Moving to Hypernode is easily and quickly done.
Can I test Hypernode before making a commitment?
Absolutely. With our free non-binding trial, you can test our platform and all its features for 14 days before making a decision. The trial period ends automatically unless you choose to upgrade to a paid hosting plan.
Which hosting package should I choose?
Not sure which package is suitable? Feel free to contact us for advice via support@hypernode.com or +31 (0)20 521 6226. You also don’t have to worry about ordering the ‘wrong’ plan. The contract term of Hypernode packages is only 30 days and you can upgrade or downgrade your package whenever you want. You only pay for what you use.
Does Hypernode offer SLAs?
In case of an emergency outside office hours (from 8:00 AM – 6 PM CEST), you can access our Hypernode Emergency Support via hypernode-emergency.com. The cost of this service depends on the SLA level: Basic or Standard. Want to know more about our SLAs? Feel free to contact us at support@hypernode.com or +31 (0)20 521 6226.