Frequently Asked Questions About Akeneo Hosting
What does Managed Akeneo Hosting mean?
At Hypernode, your node is fully managed. We take care of the maintenance and security of your product data. There is constant development of features and tools such as protection against brute force attacks, automatic protection against unwanted bots, etc. These features all contribute to performance and security and are rolled out across our entire platform.
Should I choose Managed or Unmanaged Akeneo Hosting.
At Hypernode, we offer managed hosting. You can also opt for unmanaged hosting but for this you need to have enough knowledge and time. You have to perform all the tasks around hosting your product data, such as security updates and caching yourself. Want to know more about the differences and what is most suitable for you? Get in touch with one of our staff members.
Does Hypernode Make Backups?
Hypernode takes daily snapshots of your database and files. If something goes wrong, there is always a way back to restore the appropriate database table, files or folders from the backup. Snapshots are easy to use, take less time and there is no need to upgrade your Hypernode if you don’t have enough disk space.
Can Hypernode migrate my Akeneo installation for me?
Sure! We will help you migrate your product data so you don’t have to worry about migration complexity and other technical details. Moving to Hypernode is easily and quickly done.
Can I test Hypernode before making a commitment?
Absolutely. With our free non-binding trial, you can test our platform and all its features for 14 days before making a decision. The trial period ends automatically unless you choose to upgrade to a paid hosting plan.
Which hosting package should I choose?
Not sure which plan is suitable? Feel free to contact us for advice via email@example.com or +31 (0)20 521 6226. You also don’t have to worry about ordering the ‘wrong’ plan. The contract term of a Hypernode plan is only 30 days and you can upgrade or downgrade your plan whenever you want. You only pay for what you use.
Does Hypernode offer SLAs?
In case of emergency outside office hours (from 8:00 AM – 6 PM CEST), you can access our Hypernode Emergency Support via hypernode-emergency.com. The cost of this service depends on the SLA level: Basic or Standard. Want to know more about our SLA’s? Feel free to reach out on firstname.lastname@example.org or +31 (0)20 521 6226.