24/7/365 available
Emergency? You can reach us any time of the day by phone.
It's so good. It's just great.
Emergency? You can reach us any time of the day by phone.
Our well-trained support engineers are all equipped with tons of Magento and Shopware knowledge.
Including multiple daily and instant backups, uptime guarantees, emergency support and more.
We know that an urgent issue or problem requires an immediate solution.
You can find the answer to all your questions here!
Don't like calling? Try our live chat support, staffed with real human beings.
Want to speak to a real human being? Just call us.
Your satisfaction is our number one priority!
Free
per month
Uptime |
Uptime |
Hypernode Back ups |
Number of daily backups |
Instant backups |
Daily backup retention |
Weekly backup retention |
Recovery labour costs |
Hypernode emergency service |
Reporting disruptions |
Response time |
Guaranteed recovery time |
99,5% |
1 |
7 days |
30 days |
€ 25 |
24/7 |
best effort |
best effort |
€99
per month
Uptime |
Uptime |
Hypernode Backups |
Number of daily backups |
Instant backups |
Daily backup retention |
Weekly backup retention |
Recovery labour costs |
Hypernode emergency service |
Reporting disruptions |
Response time |
Guaranteed recovery time |
99,9% |
4 |
7 days |
30 days |
free |
24/7 |
1 hour |
2 hours |
With this release, we have some improvements for hypernode-fpm-status and livefpm! We enhanced the utility’s responsiveness, especially for big Hypernodes with high traffic loads. Improved Performance for Big Hypernodes For hypernode-fpm-status, we use a component called psutil to gather information about the connections and processes. However, the way we used psutil didn’t scale very nicely […]
The post Release 9156: Faster hypernode-fpm-status and livefpm on high load appeared first on Hypernode Changelog.
Read More
At Hypernode, we’re always looking for ways to optimize the configuration and to improve the customer experience. Last Monday, we announced release 9077, which introduced an optimized nginx configuration for varnish-enabled Magento 2 vhosts. Although we tested this change very thoroughly on several Magento 2 environments, this change did not have the intended effect for […]
The post Release 9096: Rollback of 9077 appeared first on Hypernode Changelog.
Read More
With this release, we have changed the vhost scaffolding template for the Magento 2 vhost type when Varnish is enabled for the vhost. Previously, all requests were passed on to varnish, which means that also the static assets and the media files were being passed to varnish. Because the Magento 2 Varnish configuration passes static/media […]
The post Release 9077: Optimized Magento 2 + Varnish nginx configuration appeared first on Hypernode Changelog.
Read More
This release contains quite some new features and improvements! Redis 7 We now have support for Redis 7, which is the newly recommended Redis version for Magento 2.4.6. To upgrade to Redis 7, you can easily do so by using the hypernode-systemctl command: app@abcdef-example-magweb-cmbl:~$ hypernode-systemctl settings redis_version 7.x Operation was successful and is being processed. […]
The post Release 8992: Redis 7, Composer updates and Brancher improvements appeared first on Hypernode Changelog.
Read More
In this release we are publishing our official Python client for the Hypernode API. This hypernode-api-python API client is the Python equivalent of the official hypernode-api-php API client we published earlier. This API client implements various methods which can be useful for automating tasks related to your Hypernode. With our API-first design philosophy we aim […]
The post Release 8733: Official Hypernode API Python client appeared first on Hypernode Changelog.
Read More
Scheduled up and downgrading As from now you are able to schedule up or downgrades for your Hypernode on a date and time (UTC +1) of your choosing. Control Panel We have added a date & time picker on the Hypernode’s change plan menu by which you can schedule an up or downgrade for future […]
The post Release 8286: Scheduled up and downgrading your Hypernode is available on the Control Panel appeared first on Hypernode Changelog.
Read More
Elasticsearch 7.6 In this release we’ve added support for Elasticsearch 7.6. Elasticsearch 7.6 was released on 11 February 2020 which includes a whole range of new features and performance improvements! This is based on the new major version Elasticsearch 7, which also included significant improvements compared to version 6. Start using Elasticsearch 7.6 You can […]
The post Release 7003 – Elasticsearch 7.6 appeared first on Hypernode Changelog.
Read More
With this release, we add support for MySQL 8.0 on Hypernode. This is one of the requirements needed for Akeneo 4.0. To prevent compatibility issues with older versions, we do not allow downgrading from MySQL 8.0 back to either 5.6 or 5.7. Upgrading your Hypernode to MySQL 8.0 Upgrading your database to MySQL 8.0 can […]
The post Release 7000 – MySQL 8.0 appeared first on Hypernode Changelog.
Read More
So far Brancher nodes were shown only to the admin and owners of the Hypernode. After today the Brancher nodes feature is exposed to every member of the Control Panel with specific permissions. The owner has full permission to Brancher nodes page and can allow team developers to manage Brancher nodes on his behalf. Admins […]
The post Release 8937: Brancher nodes improvements – History overview and permissions appeared first on Hypernode Changelog.
Read More
This week we released the Brancher nodes in the Control Panel. The first release covers the basic functionality of creating and terminating Brancher nodes for owners and admins. The Control Panel is the interface layer over API, so if you’re not a fan of a command line (CLI) to manage your Brancher nodes, this is […]
The post Release 8881: Brancher nodes in the Control Panel appeared first on Hypernode Changelog.
Read More
After multiple requests from our customers and keeping in mind the efficiency of our Control Panel, we created Bulky Team Invite functionality, which is about inviting to a team many people at once, choosing a role for each of them. First of all, you can invite as many people as you want at once. Each […]
The post Release 8524: Bulky Team Invite is ready appeared first on Hypernode Changelog.
Read More
The last release was focused on the menu improvement in the Control Panel. We changed the behavior and structure of the navigation to not suddenly collapse the subitems over the main menu content. You can collapse the Hypernode submenu on hover or by clicking the arrow now. Besides that, the submenu stays open if you’re […]
The post Release 8477: We’ve made improvements to our Control Panel menu appeared first on Hypernode Changelog.
Read More
With the introduction of the new Magento versions (2.4.4-p2, 2.4.5-p1, and 2.4.6), we’ve updated our Magento Version check to support these latest versions. Please note that any version below 2.4.3 is no longer within the supported release line. You can scan your website on magereport.com to verify if you have installed the supported versions successfully. […]
The post Release 8927: Updated Magento version check to support Magento 2.4.4-p2, 2.4.5-p1, and 2.4.6 appeared first on Hypernode Changelog.
Read More
Recently Magento 2.4.3 was released. We updated our default preinstall to this latest version. If you want to take this new Magento version for a spin you can easily deploy it on your Hypernode using the hypernode-systemctl preinstall command-line tool or by selecting the preinstall option when ordering a new Hypernode or starting a new […]
The post Release 8125: Magento 2 preinstall updated to 2.4.3 appeared first on Hypernode Changelog.
Read More
Recently Magento 2.4.2 was released. Last week we updated our default preinstall to this latest version. If you want to take this new Magento version for a spin you can easily deploy it on your Hypernode using the hypernode-systemctl preinstall command-line tool or by selecting the preinstall option when ordering a new Hypernode or starting […]
The post Release 7856: Magento 2 preinstall updated to 2.4.2 appeared first on Hypernode Changelog.
Read More
Magento Version Check has been updated With the release of these latest Magento versions (2.4.1, 2.4.0-p1 and 2.3.6) we’ve updated our Magento Version check to include these latest versions. You can scan your website on magereport.com to see if you’ve installed the latest versions successfully. To make this check more visible for users visiting the […]
The post Updated Magento version check with Magento 2.4.1, 2.4.0-p1 and 2.3.6 appeared first on Hypernode Changelog.
Read More
With this release, we have some improvements for hypernode-fpm-status and livefpm! We enhanced the utility’s responsiveness, especially for big Hypernodes with high traffic loads. Improved Performance for Big Hypernodes For hypernode-fpm-status, we use a component called psutil to gather information about the connections and processes. However, the way we used psutil didn’t scale very nicely […]
The post Release 9156: Faster hypernode-fpm-status and livefpm on high load appeared first on Hypernode Changelog.
Read More
At Hypernode, we’re always looking for ways to optimize the configuration and to improve the customer experience. Last Monday, we announced release 9077, which introduced an optimized nginx configuration for varnish-enabled Magento 2 vhosts. Although we tested this change very thoroughly on several Magento 2 environments, this change did not have the intended effect for […]
The post Release 9096: Rollback of 9077 appeared first on Hypernode Changelog.
Read More
With this release, we have changed the vhost scaffolding template for the Magento 2 vhost type when Varnish is enabled for the vhost. Previously, all requests were passed on to varnish, which means that also the static assets and the media files were being passed to varnish. Because the Magento 2 Varnish configuration passes static/media […]
The post Release 9077: Optimized Magento 2 + Varnish nginx configuration appeared first on Hypernode Changelog.
Read More
This release contains quite some new features and improvements! Redis 7 We now have support for Redis 7, which is the newly recommended Redis version for Magento 2.4.6. To upgrade to Redis 7, you can easily do so by using the hypernode-systemctl command: app@abcdef-example-magweb-cmbl:~$ hypernode-systemctl settings redis_version 7.x Operation was successful and is being processed. […]
The post Release 8992: Redis 7, Composer updates and Brancher improvements appeared first on Hypernode Changelog.
Read More
