Onboarding at Hypernode

The perfect beginning to your journey at Hypernode starts with onboarding. Our dedicated team is here to guide you through every step of getting started to maximize your experience and unleash the full potential of your Hypernode.

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Onboarding at Hypernode
Onboarding

Onboarding

Start your journey with Hypernode

Migrating an online store seamlessly demands careful planning. Unfortunately, the significant preparation and complexity can cause clients to lose motivation or choose to delay their migration. To address this, we offer a complimentary free migration service to all new clients and partners.

We take responsibility for 95% of the onboarding process, all you need to do is grant us the necessary access rights. We know our platform better than anyone and have years of experience in the migration process. You can expect constant during the migration and we will address any concerns you may have promptly.

Onboarding

Onboarding

Migrating an online store seamlessly demands careful planning. Unfortunately, the significant preparation and complexity can cause clients to lose motivation or choose to delay their migration. To address this, we offer a complimentary free migration service to all new clients and partners.

We take responsibility for 95% of the onboarding process, all you need to do is grant us the necessary access rights. We know our platform better than anyone and have years of experience in the migration process. You can expect constant during the migration and we will address any concerns you may have promptly.

Pre-Migration Check

Migration is a major step! Before starting the migration, we perform several checks to ensure a smooth transition. These are the steps you’ll go through:

Familiarise yourself with Hypernode through an identical copy of your online store

Browse, test, and conduct reviews until you feel confident enough to start the migration

Once you are ready, set a date and time for the migration

Check the completeness of the database

Prepare for downtime, it is minimal we promise!

Pre-Migration Check

Pre-Migration Check

Pre-Migration Check

Migration is a major step! Before starting the migration, we perform several checks to ensure a smooth transition. These are the steps you’ll go through:

Familiarise yourself with Hypernode through an identical copy of your online store

Browse, test, and conduct reviews until you feel confident enough to start the migration

Once you are ready, set a date and time for the migration

Check the completeness of the database

Prepare for downtime, it is minimal we promise!

Migration

Migration

We are glad you are perfectly satisfied with the tests and ready to start the migration. Here are all the magic that we’ll realize for you:

Enable maintenance mode at the old environment (initiating downtime)

Initiate last data sync (codebase & database)

Updating DNS settings

Activate SSL and cronjobs on the Hypernode

Perform last sanity check

 

Migration

Migration

We are glad you are perfectly satisfied with the tests and ready to start the migration. Here are all the magic that we’ll realize for you:

Enable maintenance mode at the old environment (initiating downtime)

Initiate last data sync (codebase & database)

Updating DNS settings

Activate SSL and cronjobs on the Hypernode

Perform last sanity check

 

Post-Migration Check

The migration is completed, but is that it? Absolutely not! We evaluate the platform to ensure everything functions to meet your expectations. These are the final steps of your onboarding journey:

First things first! You receive the online store for testing

Verify functionality based on your expectations

Finalise the migration process

You can also provide your feedback through the survey that you receive from us 14-days after the migration

Enjoy the performance of your Hypernode! And remember that you can always reach out to us in case of a question or issue!

 

Post-Migration Check

Post-Migration Check

Post-Migration Check

The migration is completed, but is that it? Absolutely not! We evaluate the platform to ensure everything functions to meet your expectations. These are the final steps of your onboarding journey:

First things first! You receive the online store for testing

Verify functionality based on your expectations

Finalise the migration process

You can also provide your feedback through the survey that you receive from us 14-days after the migration

Enjoy the performance of your Hypernode! And remember that you can always reach out to us in case of a question or issue!

 

Outstanding support

We focus on finding solutions

Our dedicated team is committed to ensuring your migration is smooth and your website runs efficiently. We are there every step of the way! If you’d like to find out more about Hypernode support, you’ll find everything you need here. (scope and limitations of the onboarding support in this document).

Outstanding support

Outstanding support

Outstanding support

Our dedicated team is committed to ensuring your migration is smooth and your website runs efficiently. We are there every step of the way! If you’d like to find out more about Hypernode support, you’ll find everything you need here. (scope and limitations of the onboarding support in this document).

More questions about onboarding? Feel free to reach out to us!

Don’t hesitate, we love to help out