Cloud Hosting FAQ
What is Cloud Hosting?
With cloud hosting you combine the benefits of a VPS and the simplicity of shared hosting. This means that multiple cloud servers are linked together and form one large cluster. Resulting in maximum flexibility when it comes to capacity as you can easily up- or downscale your plans. This flexibility allows for greater scalability, increased reliability and cost savings. This is ideal for e-commerce shops that have to deal with peak loads. In addition, your shop runs in its own isolated environment. This way, you do not have to worry about your neighbors.
What About My Cloud Server Uptime?
The unique thing about cloud hosting is that it is a lot less dependent on hardware. Unlike dedicated hosting, which is linked to a physical server, your hosting is now mainly handled in the cloud. The network equipment, storage and cloud servers are seamlessly connected via cloud computing. As a result, the processes are distributed flexibly over the required hardware resources. Technology that does not seem to work, can therefore easily be replaced without taking the webshop or hosting offline.
What is the Difference Between Cloud Hosting and Virtual Private Server (VPS)
With cloud hosting, you have less control over your environment compared to a VPS. With a VPS, you get root access and therefore have much more control over your server. The advantage of cloud hosting is that you use a fully functional platform.
What is Hypernode Cloud Hosting Architecture
At Hypernode we use the cloud infrastructure of Digital Ocean, Amazon Web Services or Combell. Each account uses multiple servers to ensure maximum uptime and scalability.
What Support Do I Get With My Cloud Hosting?
Of course, you get the support you have come to expect from us: fast, adequate and professional. Our dedicated support engineers are always ready to help you. They know everything about stability, security and performance.
Does Hypernode Offer a Free Trial?
Absolutely. With our free non-binding trial, you can test our platform and all its features for 14 days before making a decision. Your trial period will automatically end unless you choose to upgrade to a paid hosting plan.
Does Hypernode Offer SLA’s?
In case of emergency outside office hours (from 8:00 AM – 6 PM CEST), you can access our Hypernode Emergency Support via hypernode-emergency.com. The cost of this service depends on the SLA level: Basic or Standard. Would you like to know more about our SLAs? Feel free to contact us at support@hypernode.com or +31 (0)20 521 6226.