Cloud Hosting FAQ
What is Cloud Hosting?
With Cloud Hosting you combine the good of a VPS and the simplicity of shared hosting. This means that multiple cloud servers are linked to each other and form one large cluster. This means you are very flexible in terms of capacity and you can easily scale up or down for the situation that suits you the best. This flexibility ensures greater scalability, greater reliability and cost savings. This is ideal for e-commerce stores that have to deal with peak loads.
What about my Cloud Server uptime?
Because your hosting is now mainly handled in the cloud, Cloud hosting makes you a lot less dependent on hardware that has to work together. The network equipment, storage and servers are seamlessly connected via cloud computing/virtualization.
What is the difference between Cloud hosting and a Virtual Private Server?
With Cloud hosting you have slightly less control over your environment compared with a VPS. With a VPS you get root access and therefore you have much more control on your server. With Cloud hosting you use a fully functional platform.
What is Hypernode Cloud Hosting architecture?
At Hypernode we use the cloud infrastructure of Digital Ocean, Amazon Web Services or Combell. Each account uses multiple servers to guarantee maximum uptime and to be and remain scalable.
What support do I get with my Cloud hosting?
Just the support you are used to get from us: fast, adequate and professional. Our dedicated support engineers are always here to assist you. They know everything about stability, security and performance.
Offers Hypernode Cloud hosting a free trial?
Absolutely. With our free non-binding trial you can test our platform and all its features for 14 days before making a decision. Your trial will expire automatically unless you choose to upgrade it to a paid hosting plan.
Does Hypernode offer SLAs?
In case of emergency outside office hours (from 8:00 AM – 6 PM CEST), you can access our Hypernode Emergency Support via hypernode-emergency.com. The cost of this service depends on the SLA level: Basic or Standard. Want to know more about our SLA’s? Feel free to reach out on support@hypernode.com or +31 (0)20 521 6226.